Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11912 reviews
(11,912 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Piece of mind protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a piece of mind for my teenager.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had a problem. But when i do. I would call them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always there when you need them most , greatly appreciated for higher tech
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A MUST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for giving peace of mind. Never go without.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in handy with setup and troubleshooting. ....
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team did a great job with the job. Xxxxxxxxzzxxxx
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is a Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always buy the extended warranty for our electronics!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, when I need something to fix I got it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best.. For electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are great of use new windows 10.. An set up.. Best
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth every penny.I would purchase it again for sure!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helped me with my laptop problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry! Always recommend protection!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is really unique and saves you a lot when your product brakes down
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
bien profesional y rápido love Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lo mejor, háganlo no se arrepentirán, uno nunca sabe
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Did a great job setting up my new computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a nice job of transferring my data to my new laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it.. no idea - didn’t know I had it....
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it.. no idea - didn’t know I had it....
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I don't need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't need, but glad I will have if needed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Who Has 5-6 Months to Wait?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From day one this laptop has been giving me problems turning on. Only bought it because Best Buy guaranteed Dell would replace it if there was a problem within 30 days of the purchase (they didn't tell me that meant from the date Best Buy purchased it). My last purchase was also faulty. Best Buy wouldn't stand by the product even though it was purchased 15 days prior. Dell gave me the run around in a call center that took over the better part of my day, each person giving me a different story but in the end told me I could ne get a replacement. Even though I purchased a 1 year warranty with Best Buy they don't; have anyone who can fix it in less the 5-6 months, I made an appointment with Geek Squad and arrived early but after asking me what was wrong with it and asking if I had dropped it gave the computer back to me saying there was nothing they could do without ever having opened the box. I was patient for the first several days but AFTER LOSINF ALMOST $1000 poor products and service from Best Buy, and Dell I'm realizing that this is a problem for the State and the Better Business Bureau.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Accidents happen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So protect yourself in case something happens to you.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy to contact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever you need help geek squad is very easy to contact
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend



