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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 11,912 reviews
  • Rated 5 out of 5 stars

    An absolute must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan. You'll be glad that you did!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clear to me that this coverage was limited when it came to the MAC and that I really needed to by additional Apple coverage for the screen. I did luck out because Apple waived the fee and fixed my screen for free but I did have to purchase an extended warranty with them. I would recommend this coverage to a friend by do advise to get all of the coverage and useage details.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your feedback, HDMI. We should always make sure every customer leaves our store knowing all they need to know about their purchase. I apologize if some details may have been left out during that visit. It's good to hear that your Mac was able to be repaired and that you're back up and running!
      https://www-ssl.bestbuy.com/usw/termsconditions/anonymous will give you every detail of your plan, should you wish to reference that page in the future.

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to go!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love? Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with laptop. Gotta have extra protection on laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fixed laptop battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got battery replaced a recalibrated on old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that buys a Laptop should definitely purchase the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the geek coverage fir a few years now. Wouldn't be without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used as of yet hope it works when I really need it. Cross my fingers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-Year Accidental Geek Squad Protection for my pc and blu Ray player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps have a pieace of mind not worry about laptop getting broken

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet but glad that I purchased the extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there with any problem.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always helpful with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is wonderful, they will help you with anything you need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the service. Awesome customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but seems like good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must on all Best Buy products for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff often is helpful and usually resolves my issues in a understanding way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are amazingly great at what you do for us!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They fixed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection has always came in handy they always know how to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, but never know when something will happen.

    I would recommend this to a friend