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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 11,912 reviews
  • Rated 5 out of 5 stars

    Always buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rule is to get the protection on anything that cost more that $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it, not only are kids clumsy but we adults are also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was always very helpful! Costumer service was excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad yet. Not yet. I am sure it will be fine when I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but based on the info I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad saved me!!! Thank you so very much!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Geek squad for full protection of all my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad for numerous years. Always friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is one of the best additions that I could've brought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my laptop myself and downloaded items and apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as it comes in handy when computer messes up after 1-2 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. GREAT MONEY VALUE. HAVEN'T HAD TO USE IT YET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad do your protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior investment for any product. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have computer back asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better protection than most. Geek squad is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my laptop in a couple of days and installed security features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone who purchase new electronics from Best Buy should purchased Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have because you never know when you might need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I purchased a service not equipment accident protection. I discovered the difference when I needed service. Next time I will make sure what I buy. Geek Squad service is good but I would not but accident protection on a computer costing what this one did. The protection plan was almost the same amount I paid for the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite expensive for the value for two years. Still using it for the protection

    I would recommend this to a friend