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  • Front. Geek Squad® - 2-Year Accidental Geek Squad Protection.
  • Alt View 40. Geek Squad® - 2-Year Accidental Geek Squad Protection.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5801807
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 11,912 reviews

  • Great to have geek squad insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that I have protection for up to a full year.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you family is like mine best to get the the insurance.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan protection, great service and amazing customer service

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty not much questions asked it gets replaced or repaired easy

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I won’t have to use it but just in case I need it i have it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan agreement is good to have. Helpful tios

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry, I would hate for it not to work

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • "Peace of Mind"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knows, murphy's law and all. For the next few years, all is well.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the comforr of knowing The Geek Squad is available to help

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to use the product on my book but th u are amazing

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warrant for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this, in case something goes wrong with the product

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • What they don't tell you...

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they don't tell you when you purchase the 3-year protection plan is that it takes on average 5 weeks (what the Geek Squad agent told me) to complete the repair. They have to ship the device out to their central repair processing center. When I think about it, I paid $320 for this service two years ago, which from a time value of money perspective is not that different from the amount I'd have to pay right now to a third-party repair business to replace my cracked laptop screen. The only difference is that the third-party repair guy would fix my laptop much faster than the 5 weeks offered by Geek Squad! This protection plan is worthless.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. I apologize for the misunderstanding. It's always frustrating when communication falls through. Generally, for most computers we ship out for repair, we expect them back within 10-14 days. That change depending on the severity of course. We'd be happy to answer any further questions you may have. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need any assistance.

  • Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good piece of mind to have this insurance on my new laptop.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that this is offered. Nice knowing if I need to I can use

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Maintance

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically keep for any purchase item break down or malfunction

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fast, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up my laptop and showed me things I wasn't aware of

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the exact ,close or updated device when the coverage outlet a device

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have repetitively used this over the years. It has been a life saver.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pending repair or store credit under accidental coverage for dropped laptop that I have handled with Best Buy for over a month now. Between appts , drop off, phone calls ect... Can anyone help me? Last associate told me it is escalted . Repair dept. sent notice but did not know about extended warranty .

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that Best Buy makes good on their protection plans

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 509, Showing 10,161-10,180 of 11,912 reviews
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