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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 11,912 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful. experienced associates.best customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a backup plan when one needs it, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a must have geek squad is there for you always willing to help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great addition to the laptop for college students. However, it only covers accidents. Not if the operating system downloads a bad patch and gets corrupted. The salespeople do not mention this when they sell you this warranty.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Didn’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but didn’t use it. You probably don’t need it with a new computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for when the product you buy they refubish your item and they do a rgeat job. thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy set up and clear audio. Must buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cash grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do t even remember buying this! The protection stuff is kind of a ripoff for most things, only buy for major appliances you intend to use daily and for much longer than two years, otherwise it’s just a cash grab

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tony installed my over the range microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have ever made. Fantastic service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but in past it’s a good deal for some products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong I know I can just call geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy Review #

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the GeekSquad insurance with my Acer TouchScreen ChromeBook :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for every device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need the Geek Squad! They can fix anything. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is worth the piece of mind! If the battery goes, it would cover it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very helpful and a must have. Helps when you least expect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t cover anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop isn’t covered because the CPU that the manufacturer installed isn’t installed correctly. I have no idea how to do it. I need a working laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not very computer techie this is an absolute must for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love those geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those silly roustabouts realllllllly know how to save the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lets me have an extra usb port on the laptop. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection that I would highly recommend to others

    I would recommend this to a friend