Customer Ratings & Reviews

Hardly bought anything from Bestbuy without Geek warrants

It was good price for the device I purchased and what it covers.

I would defiantly recommend if you are making an expensive purchase

It is equal to extension of warrantee for a year for me.

Really worth the money! Works great and for a very good price too

Really worth the money! Works great and for a very good price too

This insurance is a scam. They sell it by telling you that they can repair your computer in store if it gets broken and if not they will replace it. This is not what they do. My son is a college sophomore and recently cracked the screen on his computer making it inoperable. We made an appointment at a local Best Buy and he took it into the store, The staff was rude including the GM and my son was told that it was not bad enough to replace and that they couldn't fix it in the store. The solution they offered was to send it out to be fixed and he was told he could expect his computer to be gone 7 - 30 days!!! He asked if there was a way to borrow a computer while his device is being repaired and was told absolutely not. I purchased this insurance, against my better judgement, anticipating that something like this might happen and unfortunately my better judgement was correct. Calls to their offices were not productive as the robots that answer the phone there would only regurgitate corporate talking points to me.

agent was knowledgeable and answered my questions until I was satisfied

Geek squad is awesome to have on all your electronic needs.

Made it super easy to fix minor probloms would deffinatly reccomend buying

Love it! Don't know what I would do without it. Must have

Totally recommend this service they have your back when needed

No matter what my problem is the geek squad always helps.

Sadly, my computer was stolen within a few months of me purchasing it. I called Geek Squad to find out if there were any options available to me since I had purchased insurance once I bought my HP computer. The Geek Squad professional simply replied, “no we don’t have any options available,” and we disconnected our call. Does not cover lost, or stolen devices at all, only faulty devices from my understanding. The manufacturer offers 1 year of insurance and Geek Squad capitalizes on that by offering you insurance for a longer period of time that covers nothing!

DEF RECOMMEND BEST BUYS NO HASSLE PROTECTION PLANS !

I got this at a good price, very useful and they are friendly.

Can’t believe everything that’s is covered by this insurance

Worth the cost of aggravation when things go bad and they always do

Give me piece of mind that I can go to Geek Squad for help

Great deal if I ever have to use it.bought with chromebook