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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 11,839 reviews
  • Rated 5 out of 5 stars

    Great laptop for your home office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop or office user laptop to work from home. The fans is a little loud on chill mode. Got it up and running in 10 minutes. After removing all the bloatware, it's a super fast laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy buy at the time but now don't get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy I already have a gaming PC and don't game on this but there is a new Razer blade with a GTX 1650 and I'll advise everyone to buy that but I still have my MX150 and for what I do play on this it's serviceable and work well. But just buy the GTX 1650 model. And when I first bought this the speaker starting beeping day in and day out even when it was off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and quick answer when I called, asking questions about my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Milan was prompt, efficient, and courteous in delivering my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive had its been a couple years now and its still running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop, great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Light and very compact! Great price absolutely love it! Got the Geek squad protection like i always do on all my products and only used it once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thorough service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast! Get your laptop fixed in no time, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my daughters laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in my daughters laptop, they were able to fix the issues she was having in a pretty timely manner considering it happened during covid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my touch screen laptop. It’s also a flip top. The salesman who helped me was very thorough. He showed me all the characteristics of the laptop. I buy all my electronics including TV’s at Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Amazing!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the greatest laptops I've ever seen! It's got a great look to it, and the fluidity of the device itself is beyond most others I've used. Definitely a high-quality device indeed!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Got my computer ready in a jiffy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I’ve seen in a really long time shout out to John

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd purchase. The first two were for me and the third for my daughter in college. I absolutely love these laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe repairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful i hadGeek squad. Definitely saved on repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SImple, Effective & Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this compact Lenovo Chromebook. I needed a simple OS system touch screen capabilities and the feature of folding the sceen back to create a tablet is a bonus. Does everything I need to get done at a awesome price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo yoga

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That laptop is going strong for 4 years and is still going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Listen to what's going on whit the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I would’ve purchased this service for longer. It did exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vally stream every nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice serve!! I love it the girl!! I love it the girl!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any laptop. Recently, my Razerblade gave up the ghost, but I feel I was treated fairly in the warranty process- given a loaner and eventually the money toward a new machine. I repurchased the warranty on my new HP Omen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer’s Nitro 5: A Good Intro CPU

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming laptop for my son as he is getting into coding and gaming. It’s decent enough to run Destiny 2 at low to medium quality. But I highly recommend a 32GB RAM upgrade as well a 180W power supply, both which can be purchased at Best Buy.

    I would recommend this to a friend