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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 11,839 reviews
  • Rated 5 out of 5 stars

    Geek Squad saved a return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked as had to have the laptop reset. Wasn't done even thought it was Geek Squad checked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. Super friendly and helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works well. Just like more usb ports. Over all, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust them completely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful, you always know you are in good hands with the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K OLED screen nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop 4k Oled screen games look amazing. The only thing is that you have too have ur power brick at all time so you can get the best resolution and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked return policy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You break it, the replace it (if covered). Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was purchased with an item i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Computer and worth the price. Its a buy and I would buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad made this like new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product everything as expected. Also very well packaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light weight with a sleep design. I really never use the touch screen but it's a nice option to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the geek squad, great service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much hassle to get product in.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't reach anyone from Geek Squad through the portal nor by phone. Had to come in to BestBuy, and they give you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment and please consider purchasing a warranty plan, thank you Rami for helping us out. We are going with the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend only thing insurance expensive i wish it was cheaper but i did different insurance on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always there to assist you with all of your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been great when I need them, quick to get answers and help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer for almost one year, I can tell you I'm very happy with it and MSI customer service is amazing. I totally recommend MSI computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for distance learning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for my kids distance learning. fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look into

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it. I guess is a peace of mind to have. If you take care of your things you may skip in buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace Of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the geek squad protection in the past. Best Buy is great a covering their products and getting it back up and running. Very happy it covers accidental damage.

    I would recommend this to a friend