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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 11,839 reviews
  • Rated 4 out of 5 stars

    Just got the laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just picked this up today and it's ok. It comes with a 1TB HDD running at 5400 RPM. I would forego the TB for 500GB if it had 7200. The extra space is nice, though. Just not happy with the speed. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster then a turtle racing a rabbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, compact, Powerful this laptop is my favorite, its extremely light and easy to move from one room to another or travel in a back sack. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect insurance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great purchase for all electronics. Can be a little pricey but worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was at ease knowing I had access to the Geek Squad if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at the store! The app easy easy to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service fast and professional .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good .... Light and Strong ... Fan not too loud ... good for work and gaming =] 5 star for this product . Good deal !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for everything I needed except zoom meetings. I never could get the camera to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is by far the best investment. You'll never be let down. When something goes wrong the squad is there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to fix issues with my laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.they were nice and very helpful.profesional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offering to protect my purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing my purchase is protected beyond the manufacture warranties gives me the peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy this model even though it's an i7 chip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Super sluggish, loud fan even when I am barely doing anything, very deep keyboard (and noisy) and even when typing there is sometimes a delay. Don't be fooled by the the i7 chip, it's still only clocked at 1.7 Ghz, so it's not a fast computer. I will be returning and upgrading.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrombook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad worked fast and are very knowledgeable. They fix my chomembook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice Dependability Consistently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and very helpful everytime. If i cant figure it out they know how abouts to fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have this for when we have issues with the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has been a lifesaver for me. I dropped a laptop recently and it covered it in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance. This is all you need for a gaming and powerful laptop. Runs Microsoft Flight Simulator 2020 without any issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an issue with the pointer and putting the web root anti-virus on it. Other than that it is very fast and lots of memory. I may come back and give it 5 stars when these issues are fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    who knows

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most likely need this with the past problems I've had........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Seems Like New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The laptop arrived clean and looks like new. Will update if issues arise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    might need it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely need it..................................

    I would recommend this to a friend