Customer Ratings & Reviews

Very fast laptop - press the on button, put in my password and it’s up and running. This is the first time I’ve had a laptop with AMD chip. No problems so far although I do agree with other reviewers about the large charger-very large compared to other chargers of the same type of device.

Hopefullu dont ever need to use but serves purpose if need go

I went in twice with a problem with my laptop. Both times the “geeks” took the time to answer my questions, explain to me and did not make me feel stupid. I really appreciated their help.

Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

I don't usually purchase extended warranties, but in this case I thought it was wise for the peace of mind. My old laptop fell off the table and the touch screen was smashed. So when I bought the replacement laptop I wanted to be sure that I would be covered if something like that would happen again.

Robert of the geek squad unlocked my Microsoft account for me. Afterwards I asked about purchasing insurance for my new computer, and he got on that right away. I then got a discount for being a geek squad member. Robert did an excellent job managing the others waiting for their appointments.

Seguridad y protección garantizada en cualquier momento

When you have an upscale laptop, accidental damage becomes a concern. This protection policy eases that concern. The ease of getting repair work at the local Best Buy is also a huge factor. I've had very good experiences with it and scheduling appointments online is very convenient.

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.

Absolutely love the Geek Squad service. We've always used this service with some of the items we've purchased (tv/sound bar install, Arlo camera install and trouble-shooting, laptop trouble-shooting. Well worth the cost. Would always ensure we have Geek Squad protection for some of the more expensive electronics.

Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

Always protect your technology with the help of the Geek Squad!

This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

Having the Geek Squad 1-year Accidental Protection was the best investment I made. my backpack which was carrying my laptop got wet and it effected my laptop..i took it in for service and because the damage was beyond repair they gave me a gift card with the value of the laptop so I could purchase a new one

I went in to just get a laptop. They mentioned this service and I have used it many times already. Under this service, they also setup in your house. The gentlemen that came were friendly and informative.

Works Great, does what we got it for, and my daughter loves it

If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

I like have this extra coverage from the Best Buy. They are very helpful.

Whenever I need geek squad they're available.. Set up is easy

I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.