Customer Ratings & Reviews

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

This agreement was purchased at the same time has the Surface Laptop since it is reliable. To date, it has not been used. However, the confidence and reliability in this agreement created less stress at the time of this investment.

I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.

Associates are tremendous and knowledgable to help me find the right product I needed. No worry and no hassle returns... What more can you ask for! Love my Razer Blade RTX 2060, perfect and reliable! Superfast! Plenty of power and great value!

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

Love I take my item to geek squad and they can help me trouble shoot the problem.

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

Please make sure get the warranty! It’s worth it for the clumsy folk like me.

Takes care of want needs to be done or fixed great service

I haven’t had to use Greek squad on the new laptop but we did last year I believe it was last year on our washer. They was able to come out right away and was friendly a was able to fix our washer quickly and explained to us what was going on. I would recommend having geek as a warranty

This laptop is small but mighty. Easy setup ans works lije a charm. You won't regret buying it.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

Good Greek squad service i like service Greek squad

I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

Great service that I hope to not need but will if I have to.

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

we always buy from best buy when comes to electronics because its the best way to keep them in good shape