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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11845 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,845 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing they go above and beyond for their people.. love there services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble setting up my new printer - software and printer. Maria Lourdes at the Geek Squad was very patient and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping my new purchase protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year protection plan on my new laptop seeing that my old one broke. I have already had to use the plan and the process was very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complains on my end!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who is in middle school. Very fast startup, easy to use and large sized comfortable keyboard. Touch screen is very responsive. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and all devices, fixed computer, hooked up roku, troubleshooted connectivity problems over several trips. Will never be without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the addition for extra peace of mind. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks? Yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can count on them to come fix anything I have a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had too many mishaps with laptops and hope this one isn't as use service as most. Geek squad has always been a good source for my husbands iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and respectful ! Helped me and suggested warranty on the item !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy and worth it to get with every product you get better save than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your three-year protection specially for any mishaps that could happen when you’re gaming. I recommend getting it because all that money you spend and you have a problem or he happens area control you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Problems? My Go To Source is Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me when my other computer gave out so purchased it for this one again

    I would recommend this to a friend