Customer Ratings & Reviews

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

Great buy for the price and up to now very good product

WHEN YOU NEVER KNOW WHAT CAN HAPPEN NEXT. THIS PROTECTION COVER THE UN-EXPECTED. WHY GO TO SOMEONE WHO KNOW A LITTLE ABOUT NOTEBOOK WHEN THE GEEK SQUAD CAN COVER YOU FOR 2-YEARS. MONEY WELL SPEND.

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

I think this is for Geek Squad Protection. I'd that is correct, then u highly recommend it. It has proven very beneficial to me!

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

They have repaired my laptop in the past with zero problems wonderful service!

Geek squad gives excellent service and the most value for your money.

Haven’t had to use yet but hope they are there when need them.

Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.