Customer Ratings & Reviews

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

If you want a great product always buy from Best buy

These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

The laptop is nice, easy to use, easy to work , I personally prefer it more than the other laptops, Hp is a good company

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

They help with any issues you have. Even if they cant help they can direct you to help

Makes it easier to keep the laptop updated and any virus removed.

I have not used it but I know that it is excellent and incredible attention

Haven't had to use it so far. I've used them in the past and they were very helpful

Very convenient to have when you know nothing about technology. Saves you money on repairs

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

Was the best helpful for my warranty, helped me choose between which I should get

I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

Not much to say, it’s a warranty. It does what it supposed to.

They helped me get my antivirus installed and made things easy.

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty