Customer Ratings & Reviews

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

They help with any issues you have. Even if they cant help they can direct you to help

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

Geek squad is the best! Anytime I need help, they are right there!

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

Help me get a replacement for the computer I bought no cost because I had the plan backing me

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.