Customer Ratings & Reviews

I bought the extended warranty for peace of mind to cover my computer

Wouldn’t own a software device with it. Good tec support

Customer service was excellent. I recommend Best Buy to all of my friends and family.

So far any support I have received through this purchase I have been enjoying

Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

Haven’t had to use it but glad to have it in case something happens.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

Overall happy. But will have to see once I need to use this product.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

Geek squad is always essential! Comes very much in handy when you need them!

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

needed help and got good advice. overall good experience.

Best purchase you can make so you have the protection that you need