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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 11,956 reviews
  • Rated 5 out of 5 stars

    My moms christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was so happy it came on time and it was easy for her to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens that falls just out of regular warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for geek squad. I had to call them once and they were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is always ready to assist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. I recommend Best Buy to all of my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for the security of knowing you have trust worthy and knowledgeable technicians to help you if needed. Also used them to help upgrade my son's gaming PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for college and it’s really reliable for college work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40 inch Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent clarity of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. We love the store we would shop there every day if given the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the unknown!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this product to protect my investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When needed theyll be there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition just in case. Life happens all the time and this is a (just in case) buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it due to any electronic if they stop working or something does not seem right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very welcoming knowing that if something happens to my computer geek gots me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and helped me with my computer problems quickly

    I would recommend this to a friend