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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 11,960 reviews
  • Rated 5 out of 5 stars

    Always good to have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great with honoring protection. If something happens and you have the warranty they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free battery replacement!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal considering they replace the battery in case u need a better performance....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy protection plans. Normally have no issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know if damaged it will be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great product, the worry of something happening to the item isn't there when you know you are protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but good experiences with the geek squad so far. I'm sure this experience is going to be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for two years now. A must have if you are not computer savvy plus need other advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best. Always there to help repair or replace items without a hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They do a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is going up, but we always have great service with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service for tech, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and works great on all items whether item was purchased there or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea for security. You never know what may happen slips falls spills etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. Hope I don't have to but good to know that we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and effective. I always get warranties from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 year protection plan after we purchased a laptop for our daughter. Geek Squad has never let us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product Best Buy is the greatest electronic retailer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment for this area of the Best Buy purchase made at the prince William store location.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not international cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The policy is good just for US, even when the say that has international global cover in case you has a problem with your tablet, laptop or other mobile items is not true. The extended warranty service is just valid and good in US. I will recommend it just if you will not take your mobile items out side US, if you travel a lot for work or pleasure, is not good to have it, since is the same as not to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed working with Geek Squad. Wonderful group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine purchasing electronic equipment without getting a strong protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection on laptop,in case I drop it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a protection plan for almost all merchandise. Only exception is video games.

    I would recommend this to a friend