Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11960 reviews
(11,960 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always takes care of my products. No one better on the planet.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Idea for a pricy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed this and hopefully will never need it, but it is nice knowing we have it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have received assistance remotely and can only describe how helpful is having these services.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just add it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.U should at least get the hardware protection. These guys are very helpful
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Uneven quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Laptop Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had to use it, but I like the protection of the Geek Squad that is available.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is like nothing they take care of Everything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection at it’s best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best protection plans. I purchase it all the time
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have not used it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the geek squad as of yet but I know that they will be there when I need them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gives me confidence to know i have a plan in place in case there is an accident.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always put insurance on your equipment Best Buy have the best must have
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to hook it up to see if it still had warranty Should have purcbaed it at the time of sale
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get this for eveything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't buy anything anymore without the protection! Learned one expensive lesson!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can’t wait to use, but hopefully I won’t need to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love GeekSquad and I know I’ll be in good hands when I do. I just hope I won’t NEED to. :)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good ideal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is really what you need. They really do know there stuff. My questions where answered and problem resolved.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad has always been helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the Geek Squad protection for our computers. It is excellent protection and gives us peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
they fixed it fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is very helpful when you got a problem they fix it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I generally add Geek Squad on bigger purchases. It’s a great value and I have used it numerous times over the years
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2yearprotectionplan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan gives us peace of mind knowing our lap top will be protected.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad setup excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in store geek squad was excellent service. Thanks again The 23 rd st and 6 th Ave
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend



