Customer Ratings & Reviews

Got my computer back up and running no problem get the protection plan you WILL need it.

Peace of mind but hopefully don’t have to use it. We’ll see.

Never really used it for anything so, it’s probably good

it is perfect every thing good except get in hot at the bottom i don not know only my laptop or all of them do i have to get refund ?

The accidental warranty is Absolutely worth the money. I’m accident prone so I knew this was something I needed to have. However, keep in mind that if your computer experiences damage 2 things must occur. #1 they send your computer away (2weeks). #2 they do not back up your computer and if it needs a replacement you have to pay for your information so try to keep a backup

Great protection coverage especially for college students

Love my Geeks! Can't go wrong... You must absolutely purchase the Geek Squad with every Best Buy purchase you make. If you drop it if you break it they will be there for you; if you have a question, if you can 'can't work it they will be there for you, if you're buying something for a parent or for anyone who I like to call "tech-no - logical" you must buy the Geeks... To sum it up you must by the Geeks

We had made a purchase of a previous laptop and bought the protection for that computer. Best investment ever made. The laptops fan was defective. Geek squad sent it out and had it repaired for us in no time. Would definitely recommend the extra purchase

Who doesn’t like warranties in case of mishaps or theft in some cases

The team was very nice and informative with helping me pick a good laptop for school

This plan has been outstanding. My son is hard on laptops and this plan has saved the expense of repair or replacement on several occasions. If the computer is beyond repair, which doesn't take much damage, the plan give you a credit of the full original purchase price to use for the purchase of a new one.

I've had this laptop for about a month now and it's been working great. I installed some programs to be used for 3d printing and the cricut. And still running well. Will update as the time.goes

Bought this to cover the wife's computer. Just to protect her online shopping.

Dropped the laptop. Took it in and they told me itll be no problem. Good service

Amazing service from everyone in the Geek Squad, to helping me figure out what laptop i needed for school, to getting a protection plan to better serve my needs.

When you get a computer for a teenager, make sure that you purchase this valuable coverage. Kids sometimes are not protective of the items which they have, not out of malice, but simply out of being a teenage with not enough experience to know how to be protective of valuable assets like a computer. This coverage is a MUST!

Worth every penny. Having a student, you know accidents are going to happen. Great product and service.

Best protection plan ever. I get it with every electric device I get on BestBuy - worth the money!

I never get anything pricey without adding a Geek Squad warranty. That way I always have peace of mind. Even though it seems expensive, I *have* bought a laptop (actually just before my current one) that literally just DIED only a year later, and they put the money I used on it in full towards my current laptop. Will never get a laptop without it.

Always there for you. I called numerous times about different issues and problems. Never once could they not help. One time they went over and beyond what they were required to do. When they install equipment, they leave the area better than they found it. Plus they were extremely careful and measured to make sure they didn't damage anything.