Customer Ratings & Reviews

I have yet to use it but I am content with the cost

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

A powerful Great computer for A little girl … my daughter was very impressed

Haven't needed them yet but it is nice to know they will be ready whenever needed.

Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

Ive had incidents where i accidentally spilled soda on my laptop, dropped and cracked the screen, keyboard would wear down and in all situations theyve replaced my device. I sould recommend this tk anyoje buyind a pricey laptop

Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet

I have Geek Squad and hope I never have to use it!!!

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!

Attentive, helpful and gave great explanation as to what my problem was with my laptop

I bought this laptop insurance due to my little sister having to use a computer most of the time for school. I think the Geek Squad insurance might be a little to expensive for a year. The problem is that most of the time, during the first year nothing will happen until after the first year of having a laptop. I also think Geek Squad takes a little bit to much time when making an appointment.

Always good to have just in case. If you can afford it, get a longer plan.

If it works like it did the first time I will have no complaints.

Love it! Does everything I needed it to do and sales person was very helpful!