Customer Ratings & Reviews

Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

Gives me piece of mind knowing my laptop is covered

We had a small issue with the first item we bought. Just a lemon. Took it back and there was no hassle - they looked at it and replaced it.

After many visits and disappointments, the manager Jeff step-in and I was able to get my questions answered. The team was great that serviced my computer with a great turn around time. The setup my new computer and provided excellent customer service.

love the 2 yr protection. Made it easy to take in computer for two specific issues and get them solved Previous computer crashed and was able to exchange its purchase price toward my current computer

Never had any issues with using 2-Year Accidental Geek Squad Protection. Have had the same coverage on other items and have used it successfully. Sometimes have to ask a few questions to get what you need, but most of the time very easy.

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

It's nice to know i have the peace of mind of knowing i can take my product there if needed

Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.

The geek squad was very polite and professional and made it easy to follow instructions for what I needed. I was having a hard time downloading the antivirus and they gave me step by step how to do it.

Great service! Quick expertise. Never had any issues.

This was a great thing to get. We had some trouble with charging the computer we purchased and with the protection plan we didn’t spend a penny on getting it fixed.

Haven't had to use the Geek Squad services on the new laptop but have always been satisfied with the quality of the team's work in the past. Purchasing the extended warranty was a no-brainer given the exceptional price of the HP laptop.

Bought this for a 2in1 HP laptop I got for my fiancé. I feel these coverage plans are always worth it with expensive electronics, especially with a touchscreen like the one we got. Hopefully we don’t ever have to use it, and I’ll be just fine with that.

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

This is the third time I have purchased a protection plan, but wish it was the 4th time. The 4th one I really could have used. The 2nd purchase was for my TV. They came out looked at it determined it could not be fixed and sent me an in store credit for the total price of the TV THAT DAY. Awesome.

I received amazing service when purchasing a laptop for work. The associate was both knowledgeable and helpful. 10 out of 10 would purchase again.

Add Protection blessings, feel at ease. Great protection for you and your family.

Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

I haven't had the opportunity to use the Geed Squad, but I am glad to know that I have the option of using them should anything happen to my equipment while I am out on the road. I do a lot of travelling for work and anything can happen between transport to and from a hotel room or using the laptop within the truck