Customer Ratings & Reviews

With current electronics prices and the unpredictability of their durability, it feels good to have a protection plan, especially from the place that sold me the item. The protection plan with accidental spill and drop coverage is definitely worth the cost for my laptop.

Haven't had to use it yet so not much other to say then it's a good way to protect your devices should something happen. Just anticipate having to replace the entire device as opposed to recovering anything. So try to keep important things on a hard drive external hard drive.

Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

Computer was defective and the screen would not come on. The laptop was purchased 1 month prior. But the geek squad was able to get this sent out and repairs very quickly

Anything that comes in handy like the 3 year guilt free protection for massive purchases like the laptop was an amazing deal that delivered and even though i did not get to use it the return on it was guaranteed for my money back which makes it even better for accidental purchases.

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

To be honest, I don’t know what exactly I paid for, but I think it might help me. I don’t understand what these guys are supposed to do for me and for my laptop.

Peace of mind with the kids using computers. Ya just never know.

Nothing may happen but at least you know if they can't fix it you get value still

I was going to get total protection but you have to renew every year at the same price as this 4 yr plan granted it doesnt have a couple of things the total has but to get 4 yr protection for roughly $200 vs total protection after 4 years $800

Great service and help! I can’t believe after all this time it worked!

Haven't used it yet, but better off knowing i have some protection for my computer

Glad to have the peace of mind, hope I do not have to use it.

With the warranty I was able to get my products serviced without hassle

It is a great feeling to know that your product is covered for accidental damage.

Happiest when we DON’T need to use these guys, but they’ve always been prompt and efficient when needed previously.

The monthly Best Protection is a great item to have when you have multiple items. Especially, when the need arises for an item issue and id that it can't be fixed. However, it is covered to be replaced. A Happy Customer!

Was able to get my computer serviced for free! Saved me lots of money

Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

I am so happy i purchased this. I accidently spilled some water on my laptop and ruined the mother board. This warranty covered 100% of the repair. Needless to say, i will not be drinking water near my laptop again. Do yourself a favor and buy this additional protection .It saved me almost $400