Customer Ratings & Reviews

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

Having the kind of protection this plan offers is great insurance following the purchase of a high priced delicate piece of technology such as a computer or laptop or tablet. We have not yet had to use the plan, but when we do it is a good feeling to know we are covered.

I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

They help me out with my computer, did not work, when I first bought it, I appreciate the help.

Bought computer during virtual learning, and there was an issue. Curbside pickup was streamlined and stress free. I need some service on the unit, and was able to easily find the purchase online as soon as I logged in

Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....

A solid service that allows repairs on products that you need fixing.

If you have teen boys, this produced is a must to have. Hassel free replacement. We have two controllers replace with no questions asked and they always have your information on file unlike Walmart accidental protection.

They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.

I always purchase a Geek Squad protection plan for all of the products to buy Best Buy. The Geek Squad is very efficient and timely inEnsuring that my product is serviced as quickly as possible so there's no delays in my daily needs

I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

A must for laptop, never know what could happen to a laptop hardware system or software.