Customer Ratings & Reviews

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.

We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.

[Employee of bestbuy] Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

They just work! I'd definitely recommend getting it for the first year at least.

Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....