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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11715 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,715 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service quick and hassle free process. Repairs done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I wish i would be able to return the laptop with this issuance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no loss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the recommendation of your associate and feel great about the service purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad crew every time. Always available to help me setup my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a computer with out the protection of the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me troubleshoot and take care of updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is a great service. Would recommend to add protection to all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a much needed add on for protection for piece of mind. The price was decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

    I would recommend this to a friend