Customer Ratings & Reviews

The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend

This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

Leaves your mind at ease against damages and other potential issues.

Works great, needed it for school. could be a little bit faster but overall a good purchase.

I sleep good at night knowing if anything goes wrong with my laptop i have geek sqaud.

This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

This is a great purchase. The 2-year accidental geek squad protection gives me a reassurance that if anything was to happen to my device I have this in place for me to be able to use. I love it!

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Have not used it. But i would think it be good. Specially fir accident

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

Geek squad so helpful and with all of my needs. Thanks

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

Hope to never have to use it, but have needed to use the Best Buy warranties before. As a result, we buy them whenever feasible as they really help in Florida, the lightening capital of the US...

Life savers when in need, peace of mind knowing the help is available

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

I love how the Geek Squad can always help and I do not have to worry about anything happening to my devices

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.