Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11939 reviews
(11,939 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
So glad I purchased this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very necessary, I purchase Geek Squad protection on all of my electronics when possible.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the reason why I buy all my electronics through Best Buy. Great customer, experienced team and always eager to help you solve any problems. Their warranty is just the best!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Another great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good having peace of mind that I can have service and help with questions or problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fix it please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD 3 YR PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeksquadineedhelp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protect Your Electronics Here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m be bad to use this twice now ! Very good just wish it was for a longer period.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helps me rest easy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice to have that reassurance that even if something goes wrong, youll get your money back. only draw back is it wont make up for any money that you saved on an ongoing deal.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added protection, so i don't have to worry about issues with my laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for travel & light use. Able to get all my emails and all work related duties done on it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did great job and explained everything n helped me to get the insurance needed He was so helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection is definitely worth the price considering controllers are easy to develop issues.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Outstanding service from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is very helpful, providing info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this laptop for my granddaughter for college, she loves it. said it works smoothly helps in her classwork, she takes it with her all the time, grate for studies, thanks me all the time
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price paid I think is worth it, better to have it and not need it than need it and not have it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect Purchase For Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely needed to protect your device. A must.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


