Customer Ratings & Reviews

Never used the 1 year guarantee because my mom loves the laptop

Everything was okay. No complaints. I will always use Best Buy for m’y business.

My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

You can't put a price on peace of mind. I will forever purchase the protection.

Just book an appointment or call geek squad and they will definitely take care of your purchases.

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

it's expensive compared to other places with warranty but if it's bad, you do get the money back in credit though

Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.

Didn’t have to use because computer is still great but you never now when you a great coverage

It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

the protection is good and it keeps it protected for a year so that’s good ;)

Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

Good to have just in case something happens that falls just out of regular warranty coverage.

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

GSP is great, especially the ADH plans. All accidents are covered.

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.