Customer Ratings & Reviews

We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

Always get Geek Squad Protection. They are always worth the cost.

The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

Whenever I need help with anything electronic, GeekSquad is helpful. Large and small appliances are also no problem for GeekSquad.?

10/10 a must have for a gaming laptop! I don’t know what I would without it!

Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

Always get the warranty ! Best Buy makes it so much easier and A life saverrrrrrrrr

Better safe then sorry , gives you peace of mind for worst case scenarios.

It was easy to take in the computer I dropped for repair. Getting the accidental insurance was worth it.

Peace of mind for running a business on a single laptop.

Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

Havent used it but feel comfortable knowing I have it just in case the laptop breaks.

glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me

Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.