Customer Ratings & Reviews

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

Always invest in insurance especially for electronics that are known for having bugs.

Geek squad is always so helpful. I’d recommend their protection plan every time.

The coverage is invaluable if it's a portable item.

The Geek squad are an efficient and highly knowledgeable team in their work. I love how they easily helped me set up my computer. Kudos guys !

Excellent for my kids. They love working in this computer. Really Soft and comfortable.

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Always great in helping with issues and servicing when needed.

I haven't needed to use this yet, but it's been a great service!

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

Repair my childs computer quick.but didnt know it was just for q repair.it was for a 11 year old so she missed it up again and wasnt able to get it fixed.

I have yet to use the warranty on but will if the mouse does not stop moving on its own.

Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

Extremely worth it for electronics, they always helped me when I needed it

This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

You got to get that warranty if you want to protect those devices

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

A relief to have this as a back up for the first year.