Customer Ratings & Reviews

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

Happy and confident by product is covered. Laptop repairs can get pricey but this affordable 3 year protection will prevent me having to pay more than I already have.

Always nice to have the easy of protection. Why wouldn’t you get it?

Love this laptop ultra sleek and converts from laptop to tablet and love the touch screen function as well

I'm excited to have this, especially for those of us that are computer illiterature

Works for basic use not great for games…… Seems solid..

We currently purchased a Lap-top at best buy and are very happy with it, And let me tell you I bought a one year Geek Squad plan for it and i have peace of mind for a small price

Haven't needed to use it yet. Only called in once to see about a price match on the laptop which they took care of right away. Only problem I've had is when you call in your on hold forever before you finally get to talk with someone.

It is a good ideal to make sure you have yourself covered if you have a problem with anything you purchase. I always get Geek Squad with everything I purchase.

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

Greek Squad service in 2021 was awesome. You pay for what you want to protect and it wasn't a yearly plan.

Buying experience great; great geek squad is great

Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.

The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!

Always professional service. Very knowledgeable staff.