Customer Ratings & Reviews

Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

Have to have. I have kids and this is very necessary as I am the clumsy one lmao!

I like knowing my device is protected and it’s stress free

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top

The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

We've been using the Geek squad a few years now. It's a great team, they've fixed any issues & made recommendations on our purchases. I strongly suggest when purchasing products to sign up with the Geek Squad

Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

You never wanna buy some of that or warranty because if so, you pay more overtime

Totally would get the warranty for every electronic device I buy from them. So that I can have peace of mind knowing that whatever product I buy it's well protected!

Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

Love the option to protect my purchase! After losing a laptop in a fall off the side of the bed I am always willing to buy a plan when buying new! Thankful for good options and prices to accomplish this!

Great tool for my needs…. Z a z. Z z z z z z z z z z z z

Great whenever I need it. Great investment whenever purchasing new technology.

Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!

I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.

Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.