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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 11,724 reviews
  • Rated 4 out of 5 stars

    Worth it for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! No hassle, the squad is nice and uses terminology at my level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection that I hope I do not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you on this laptop this geek squad service is really worth it they are the best at what they do so you never have to worry about your laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2 years I've had the protection plan I haven't had to use it. But having the protection for such as important device (my laptop), I believe, is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    renewing my Service Contract with the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and friendly! I love our local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty from Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for wife's new laptop, better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this protection but thankfully did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought geek squad protection, but thankfully did not get to use it. I have peace of mind thinking that if anything happens, I have geek squad to take care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I am glad it is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as 123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really saved my beans, actually my laptops. This made getting them repaired easy and practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! We love it!!! Does everything we need it to do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps. Dont forget to add it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really saved me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty. My little one cracked the screen on my laptop and it was covered by the warranty for repair. Really grateful that I didn’t have to spend extra money on getting it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly recommened getting the extra plan you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got full coverage I’m happy with the service we got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.

    I would recommend this to a friend