Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11739 reviews
(11,739 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Laptop Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get insurance just in case. Haven't used yet but in the past they have been fast and always right on time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! I do the exact same. I purchase protection on everything just to have that peace of mind in case something goes wrong. If you have any questions or need any help, please let us know!
Rated 5 out of 5 stars
Best customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service, l get all systema check , and good advice
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent person and customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was assisted by Crystal C. at the West Covina location. Excellent person and customer service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely well worth buying !! Everything I buy now i make sure I get the extra insurance I work way to hard to throw away money
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, fast service, would definitely recommend.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental protection gives me a lot of peace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had accidents with former laptops and devices so I am grateful for this plan. I hope I don't need it, but if I do, it seems I will be well protected!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for your review! We totally agree that it's important to protect your investments. Please let us know if you have anything else we can help out with.
Rated 4 out of 5 stars
Glad I got this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got such a good deal I wanted to keep it protected. Everything has gone fine, but I like the peace of mind knowing that if anything happens I am covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agent was very helpful. And explained issues very well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit pricey for its worth, I hope it’s more affordable.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
When you need help they got you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the protection to make sure to have help when I needed it. It was worth protection
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
3-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must for your computer purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend



