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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 11,740 reviews
  • Rated 5 out of 5 stars

    Never will go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we have purchased this, over and over again. In fact, we have gotten bitten now TWICE by not buying the extension when our original expired. For things like laptops it's a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was there for my every call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD YIPEE ~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t needed to use this service yet but it’s great knowing it’s available when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some insurance for electronics, this is a great service worth taking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on your tech, never had any major issues with my purchases but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but life saving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I have protection just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put a price on peace of mind. Glad I bought the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanted to make sure I'm covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly transferred my information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective when necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helpful and solves problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent. They are very helpful and I will always purchase their full tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection. It is super important to me. I have used it several times to fix my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways to have a peace of mind geek squad they're very good when it comes to repairing or replacing I'll give you store credit on an item that is defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection Lit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used this it in the past did a good job with fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best when NOT used...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan. Nothing to review because the laptop works as it should.

    I would recommend this to a friend