Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11740 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 11,740 reviews
  • Rated 5 out of 5 stars

    Fast response

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a Great product to have. It really comes handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never worked for best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the opportunity to use but it is helpful knowing it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A excellent choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protection plan if you break your laptop or crack your screen make an appointment and geek squad will fix it, and it cost you no money at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for kids online school daughter uses for high school and her business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product and it work as l would expect to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have because you just never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the purchase!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop of three years in to get repaired and am quite happy with the results. Highly recommend purchasing this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Production

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased that I purchased insurance just to cover future mishaps. Protection is a must no further delay discussion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive been with the geek squad for many years now they always help me when somethings wrong with my laptop or computer or if i have questions i get great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their extra protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced with minimum questions ask very easy claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have......

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

    I would recommend this to a friend