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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11747 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,747 reviews
  • Rated 5 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil get my son through his first two years of college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All encompassing coverage that I hope I don't need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am flad that i got this 2 year protection for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed help with things going in with my device they were there to help and assist me as well as fixing any thing that went wrong on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for safe without risks worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spill Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I never had to utilize it, however its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having extra insurance on products. Although I usually don't have to use it, it's always nice to know it is there if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment, accidents do happen. If an accident happens this will give you some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use the service yet, but just to know that I have this service available to me for any issue with my product is very good to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing people to work on your items dont cost you anything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!

  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know they’re work well. Always helpful and I have used them every other month for answers to my laptops

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend