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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,754 reviews
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable knowing I have protection on an a portable electronics device. It seemed like a no brainer to protect a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always worked well for me. The few times I’ve had a problem they have done really well in fixing it. I wouldn’t be without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get this plan working so well.always have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got to have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without the extended warranty - buying them has saved me thousands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an absent minded daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how my daughter treats her computer, we needed the geek squad protection for two years. Haven't needed it yet, but I am sure we will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointment made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wasted a cup of chocolate milk on the key board and thank goodness for purchasing the warranty! They will clean and be good as new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taken Care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know the protection is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is always nice to know that the protection is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their reputation precedes them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet but I hear great things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added protection gives peace of mind, but more importantly, it can back as a lifesaver on a recent purchase. It is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I break it basically it’s replaced… can’t beat the peace of mind…. Recommending this for all who love protecting there product…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected something so easy could make life a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely with 2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it up with the protection on my laptop as secure and in case! Thank you for 2 year protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment! I received professional service from the techs who worked on my laptops. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy for your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan from Geek Squad gives me peace of mind because my investment is protected against anything that could happen to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completely replaced our computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son spilled his cold drink it ruined the computer and the keyboard and they gave us a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks are just the best. I am so glad there is a Best Buy in England so my son can use their services while he is living there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 year protection plan for my HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt the extended 3 year protection plan for y HP Envy 16 gb . Its great to have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

    I would recommend this to a friend