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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 11,939 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and i was in and out with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection that is reliable for any accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents do happen and the professional, knowledgeable Geek Squad arrives quickly and enables you to proceed as if the accident never happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who ya gonna call?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this with my new HP. The added level of comfort having the Geek squad on call is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going on my way to get the boys and then I'm going to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get this protection on every major purchase we make here. I've used it many times and it's always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed and the agents fixed it. I'm so blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Computer Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan. It has allowed me to get my computer fixed and not pay so much money. Truly, worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t needed to use this service yet but it’s great knowing it’s available when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item..................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection option to cover all of your electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance for my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my damaged laptop without a cost. They also repaired my camera after is was damaged on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people truly wanted to help me resolve any problems that I may have. I have used them for many years and they are courteous and polite and seem to be sincere in helping you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 60 inch televison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED THE 2 GEEK SQUAD AGENTS THAT CAME!!!!! MALE AND FEMALE TEAM!!!! EXCELLENT JOB AND GREAT PERSONALITIES!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was from March 12th. I don't even know what it was for anymore. It's a bit late to ask if I'm happy with my purchase. December 4th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product! I love this ! Buy ! Great ! I love the experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of having coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives piece of mind and I actually had to use it two weeks into purchasing the laptop. Easy process with Bestbuy for the repair / replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and felt the 2 year accidental Geek Squad protection would be an extra needed purchase for the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for any accident or non accident. I like that I can go to any bestbuy for service regardless where I purchased my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with the setup of my new computer. Not being computer savvy, they made the process easy so even I could understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one year accidental geek squad protection was one of my best choices that I have made. This service is a must have for any tech geek

    I would recommend this to a friend