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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 11,762 reviews
  • Rated 5 out of 5 stars

    Peace of kind and mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who know how great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awsome. Always buy it with everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and compatible with latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection plan. Best thing ever. If you have to use it, they are extremely helpful and knowledgably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get my product shipped and they kept in contact with the progress of my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to be protected! They stand by their protection plan. Really nice to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service for your products! I feel an extra sense of security knowing it’s accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a black Friday purchase which was priced very well amd good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my stuff working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is best when you don;t need them, but they are great on helping you get things set up and working, or for correcting things when something goes wrong. This saves me time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did you break something on accident?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, a timely and very useful item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, a timely and very useful item. It is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it before on prior computers and definitely worth the cost if having to repair a time or 2 during (which I did).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third laptop purchased: one for myself, another as a gift, and another to replace an old laptop. I'll only go to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty awesome they covered me for my laptop when i spilled coffee on it accidentally like a dork loved it worth every penny and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A valuable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with all my computer needs. They are courteous and upfront towards me. I recommend getting their services.

    I would recommend this to a friend