Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,761 reviews
  • Rated 5 out of 5 stars

    geek squad to save the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought geek squad service protection for my latest purchase and its amazing to know that I'm covered from a multitude of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member ID 2967234139

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the Accidental Protection plans for all our devices, phones, laptops, DVD players. Would never go without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't purchase an item without the Geek Squad Protection. It gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr replacement plan, yes please!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, fast love the touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was a complete waste of funds luckily due to my protection plan I was able to get majority of my money back. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental feel squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection so far I have not had to use it but it give me peace of mind to know i have if i need it to repair or replace my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call and asked a few questions about the product and received the help I needed and also advise on things I could do better and more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Gaming Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t make a big purchase without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind to have Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad I don't have to worry if something happens to my computer. They can help me online as well.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for sharing this with us!! We love hearing this. We agree that it's important to protect your investments. The peace of mind is great to have! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Have not needed the use of Geek squad at this time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so that the person I bought the computer for would have the use of it until they graduated from collage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are So helpful. Always get what I need from the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I keep coming back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the reason i buy all my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very helpful, courteous & accomadating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly suggested

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my accidental protection yet. However in the past any claims have been handled in a timely manner and I was happy.

    I would recommend this to a friend