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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,939 reviews
  • Rated 5 out of 5 stars

    We buy a HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Everything was so easy my son love it ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and friendly! I love our local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got full coverage I’m happy with the service we got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got to have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without the extended warranty - buying them has saved me thousands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad warranty on my computer for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wasn't required for this item. I have nothing to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best when NOT used...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan. Nothing to review because the laptop works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any Items without protection, I don’t know what I would do without the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope this goes well I just bought the protection just in cabe something happens to my precious computer so they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat value in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy not to purchase this warranty to help fully protect your investment. Gives me ease of mind knowing my laptop is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many items with Best Buy, and you always need the Geek Squad Protection - has helped me out more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and they make sure that my computer is in safe hands and they try to get your computer back to you in a good timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the purchase and really came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. Fixes any issues with your laptop. Can call for over the phone support or make an appointment to bring it in at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans with everything. I have sadly had to bring many items back and thank goodness we bought the plan. Must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put a price on peace of mind. Glad I bought the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased my new computer. I wanted to make sure my computer was covered in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved me wasted money on defects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad on most of my purchases. It has saved me a couple of times in returning defective units for credit on something better.

    I would recommend this to a friend