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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 11,761 reviews
  • Rated 5 out of 5 stars

    Glad to have this protection from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and felt the 2 year accidental Geek Squad protection would be an extra needed purchase for the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I hope the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have geek squad. They have always been helpful to get my computer going again. I would be lost without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected My Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan on laptops especially with internal batteries. It has saved me tons through the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes computers fun!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Idaho Falls has never let me down. A great investment in having this resource to make my technology life work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the plan but thankfully I did not need to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great when you are sending a laptop off to college with your student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replace computer with refund to purchase new one after accidently damage. Quick easy and simply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my alexa in my car!! Really convenient. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add on service that I bought with my laptop. After a year, I faced issues with my speakers and it was resolved without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent for any electronics purchase also very good company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent good service i would always go with a plan like this,,, i do highly advice this great plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the extended protection on the technology I purchase. It has come in handy in the last few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Friendly Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection!! I try to have this support on hand. Very knowledge and friendly professionals.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend