Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11939 reviews
(11,939 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used their services and everyone is nice. I had a new person being trained in and she didn't get the notes right and so I had to make multiple trips to the store and all the issues with my computer did not get fixed. I had to come in for another attempt at fixing the issues and now they have my computer again for weeks. It's frustrating and there are other fixing companies that do quicker turn arounds if you don't have the ability to let go of your computer for weeks.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
You have to get the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to get the Geek Squad with these type of electronics. It can go south at any time. Best protect it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service posn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this plan. Quick response and knowledgeable staff.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for electronic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never have too much protection for the amount of money you pay for the new electronics
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smartest easiest purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind is priceless. Only a fool would not purchase this " f it" insurance. Don't be a fool.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like getting the additional warrrnty coverage on my laptop. That way I know I don’t have to worry about anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy to have had geeksquad on my side when i need my laptop screen replaced! They were super friendly and helpful! Plus it was fixed in a timely manner!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer Support Five Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just keeping extra insurance is case of an accident. Knowing that the Geek Squad is there if needed is reassuring.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't buy a laptop without this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it pays to purchase the extra warranty on anything you buy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We completely agree with this! It's important to cover your investments just in case something goes wrong. If you have any questions, concerns or anything you need help with, please let us know.
Rated 5 out of 5 stars
Like a Security Blanket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with a warranty! I am glad that the agent talked me into getting it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always a great thing that Best Buy offers protection on all devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From pass experience they replaced or refund you for the item if they don’t sell anymore
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable service, best in the industry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan. Everyone who has a child at home should get it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Rick. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Peace of Mind - Hight Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that it's great to have this peace of mind! Excellent value!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get warranty it protects my product and can be replaced if not fixed And always friendly
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


