Customer Ratings & Reviews

I always buy insurance for expensive items. They are hard to replace. Buying them once is hard enough. I don't want to have to buy them twice. It's a no-brainer. If you can't afford the insurance, you certainly can't afford to replace what you are insuring. Not to mention the no-hassle service. BEST BUY is famous for service. They will take care of you. Always fair and square with me. They have been at it a long time and know why they are successful. Two words, customer service.

Good service for setting up my TV a couple of years ago but to expensive for me as I onlyvused it one time after that for setting up my printer. The membership only knocks off a small percentage for services which doesn't justify the $200 a year fee. I would have saved more by just paying the full price. Also when I tried to set up appointment for my printer set up by phone I was on hold for 45 minutes before I gave up.

Absolutely great. I have never had to fear losing my devices to damage thanks to this service!

I have a toddler and two teenagers so protection plans are a MUST! I have had 2 computers that have either had juice spilled on them or have been stepped on (I know…why was it on the floor?) Took them directly to Geek Squad. No out of pocket cost and if they couldn’t fix it then you get a store credit for the amount you purchased it for. The prices of the protection plans vary based on the type of computer but it’s worth it!

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,

Best laptop to buy with a 4080, with the i9 and 32 gbs of ram it leaves nothing to be desired.

I have always had great experiences and always left. Happy with whatever the problem was taking care of. they are very friendly and do everything in their power to make sure that they fix whatever the problem is.

i have not had any problems with the laptop as of yet.

Great product and Hopefully I never have to use it.

The good squad was very helpful when solving my issues with my laptop. The staff were very friendly and helped me through the whole process. I had wrinkles in my screen and they were able to help me get that issue resolved. Would highly recommend this for warranty for everyone!

Always good to have just in case. If you can afford it, get a longer plan.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

I have a new computer with an upgraded OS. The Geek Squad service has been a life saver in making sure my transition and learning curve went smoothly. They have helped me several times from installing new software, compatibility issues between devices, and just getting things running right! I think I will always have a total tech plan with them, it's like having your own personal IT consultant! Good job, Best Buy and Geek Squad!

Used geek squad for all my devices They are knowledgeable about your and easy to use

“Expert help, fast service—Geek Squad is unbeatable!”

Perfect size for my garage. Tv is clear and sounds great.

The best coverage you can buy! Using the coverage is so easy, they make the process stress free.

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

So far so good. I’ve not had to use it yet for this item, but I purchased it as a precaution due to Best Buy’s warranties have always helped me when I needed them. I drop and break my laptops, cell phones, etc more often than I’d like plus I also have three kids. This plan is a must.

They will do anything and everything to make it right and more sure your happy.