Customer Ratings & Reviews

Good to know my items are protected incase something happens

I havent needed to use this service but I am so thankful for the opportunity to have it. It is comforting to know the Geek Squad is in my corner.

I purchased this for a laptop, knowing that there were children who might cause "accidental drops and spills." I proved correct, and when I returned it to the store, they replaced it with no questions asked. I was able to get another laptop, which is all I ask from a service plan. I would recommend this to others.

Haven't needed them yet but it is nice to know they will be ready whenever needed.

The quality of this laptop is great. I was skeptical at first when purchasing but after using it, I must admit that it is above my expectations!! Affordable and reliable!!

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

Great service polite individuals and since I have recently purchased a new television I will save cover $200 in having them install it and move my old one to a new room. That alone has paid for the year of service. Plus my wife has had issues with her computer which were easily solved at the store for no charge.

I can say I love your Geek squad warranty but only I had a incident when one of your techs came out to my location to fix my washer machine and broke it. He shook and bang it around and told him to stop it because he was going to break it and sure enough he did break it. I reported it and they replaced it with a new washer machine. It took a process to receive the new one but thank you geek squad for the replacement.

Always good to have just in case. If you can afford it, get a longer plan.

no doubt was an excellent product , they offer me the right guarantee

Love it! Does everything I needed it to do and sales person was very helpful!

I would recommend this Protection plan to anybody, it comes in handy when an accident happen. 6 months after I bought my daughter's laptop she dropped it and broke the thing to pieces. I called the Geek Squad, they came through for me. Now I have a brand new laptop. My daughter won't get it anymore lol.

This was definitely a no brainer to purchase this package. I definitely had no question on purchasing When I was told I could bring any of my electronics purchased or not purchased at Best Buy and it would be covered. Which also included phones. I highly recommend expired to anyone. They are very knowledgeable and very helpful.

I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.

For the most part it's a quality product, although sometimes the speed is less than expected

They worked very quickly to replace my laptop charger.

Geek squad protection has saved me from expensive repairs and losses several times in the past. Be it Cracked screens, broken washing machine, laptop that quit working, the list goes on. I will always purchase geek squad protection for anything I purchase from best buy. The service is easy to use and well worth the money.

Geek squad very knowledgeable and downloaded my cyber security for me

Attentive, helpful and gave great explanation as to what my problem was with my laptop