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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 11,938 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Representative was curtious and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making sure your expensive device is taken care of if broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended if you don’t want to pay for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind knowing my laptop is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans as usually a good thing to get in addition to manufacturing warranties. Always check what coverage you have included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Insurance is Great Backup to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the product protection even though I have the TPP from Geek Squad. You never know, especially with grandkids around when they might spill something or accidentally (hopefully never happens) they drop something on my laptop which is what is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complains on my end!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for laptop my laptop broke and everything be fixed fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service When You Need Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad service, I don't take chances on "just in case".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooddddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the service several times and it saved me a lot of money on service and parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this protection service on electronics I buy at Best Buy. After my new t.v. developed a line in the screen after only 6 months, the model I had was no longer made or available. Best Buy was great about helping me and making sure I got a comparable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free to your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan for Geek Squad is highly recommended for those who want their electronics worry free. Everytime I bought some pricey electronics like laptop, I always bought this protection plan. Whatever happened to your gadget Greek squad will cover you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed a boot problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were top-notch. Took the time to fix my computer right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful I had the plan for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THE GEEK SQUAD PROTECTION!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....

    I would recommend this to a friend