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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,792 reviews
  • Rated 4 out of 5 stars

    I've never used the geek squad but they seem very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new bose earbuds , they had a great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but years ago when I did, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job fixing laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    provides nice services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for any electronic device . I feel less stress knowing my device is protected .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase something happens before I end school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase warranty always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase warranty everytime as it has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support helps with computer problems.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

    I would recommend this to a friend