Customer Ratings & Reviews

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

They are always on top of thing and do there best to get things done

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Glad to have help if anything breaks or goes wrong

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

Haven't had to use it for a second time. If you want it done right the first time call them

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

This service has helped me so many times with my devices. It's worth the money.

Love having the support when I need it! I highly recommend purchasing this when buying a laptop

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad