Customer Ratings & Reviews

I haven't had to use, but am confident that if needed, it will have been worth it.

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

THE GEEK CLUB IS WONDERFUL TO HAVE, BECAUSE THEY WILL CHECK OUT EVERYTHING YOU HAVE PROBLEM WITH.

If you want a great product always buy from Best buy

Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

The agent solved my laptop issues.The best services given by geeks squad

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.

it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

They are always on top of thing and do there best to get things done

Haven't had to use it for this product but it's a comfort to have it in case something goes wrong in the first couple years of ownership. Have used Geek Squad in the past and they've been very helpful.

Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.