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Customer reviews

Rating 4.6 out of 5 stars with 11893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,892 reviews
  • Rated 5 out of 5 stars

    Geek Squad had my laptop fixed in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didnt help but they do a good ...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is beneficial!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love knowing i have protection for 2 years, it helps me a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and they fixed my laptop and now work in really good and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am waiting on my computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service they repair or exchange devices if needed. Just expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, but thankful I have it! Would definitely purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have for high-ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUAD UP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PROTECTION PLAN FOR YOUR ELCTRONICS ON THE MARKET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the geek squad for protection, Now I can rest knowing that I made the right decision owning my new laptop. Reassurance investing in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

    I would recommend this to a friend