Customer Ratings & Reviews

glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me

I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

It was easy to take in the computer I dropped for repair. Getting the accidental insurance was worth it.

I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

Great price for what we needed shipped very quickly

While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

Protects in case of accidents and damage, great if you use product on the go often

Have not had to use it yet,I just got it for Christmas

Love this laptop ultra sleek and converts from laptop to tablet and love the touch screen function as well

Since the computer is for the kids, it's important to have it fully protected.

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

I believe that was a great choice for my new laptop

A year for local support and accidental damage is nice